Booking Policies

Know what happens before you reserve.

Salem Hat Company uses FareHarbor for public scheduling, booking, payment, and reservation confirmation. The terms shown during checkout apply to the reservation you make.

Reservations

Availability shown through FareHarbor can change until a reservation is completed and confirmed. A time or seat should not be considered reserved until you receive confirmation through the booking process.

Cancellations, changes, and refunds

Review the cancellation, rescheduling, refund, and other terms presented by FareHarbor when you book. Those terms govern that reservation and should be reviewed before payment is submitted.

If information on SalemHatCompany.com ever conflicts with the terms shown for your reservation during checkout, the booking terms presented for that reservation control.

Experience details

Duration, capacity, format, and other experience-specific information are described on the relevant Workshops & Sessions page and may also be shown during booking. Please review those details before reserving.

Questions about an existing reservation

For help with a Salem Hat Company reservation, contact sascha@salemhatcompany.comand include the name and date used for the booking when possible.

Last updated: September 17, 2026.